Return and Refund Policy
Refund And Replace Policy
Since vcczone.com is providing non-tangible irrevocable goods we do not Full issue refunds once the order is placed and the product is sent.We Can refund only issue fee 25% money For Example if you buy $3.50 card loaded than we can't refund loaded $1 amount and we can refund $2 (25%) means we can refund you only $0.50 (25%)Of Your Total purchasing Payment. As a customer you are responsible for understanding this upon purchasing any item at our site. However, we realise that exceptional circumstance can take place with regard to the character of the product we supply. Therefore, we DO honor requests for the refund on the following reasons:
Non-delivery of the service: in some cases the process speed is slower, and it may take a little longer for your orders to finish. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted to our support department in writing within 7 days from the order placing date. Otherwise the campaign will be considered completed. We will not honor requests for a refund when we have notified customers about possible delays before ordering (for example, an alert on the order page(s)), in this case, ordering is at own risk. Product not-as-described: such issues should be reported to our support department within 2 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not accepted. Reviews Service Policy
We provide replacements within a month of delivery If any review will get removed within 30 days after being posted we will replace it for free In case of non-delivery of the service we will provide a refund Our support team is always ready to assist you and deliver highly professional support in a timely manner. Thank you for using our service.
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